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LoudOwls

📜 GDPR & ePrivacy Policy

Last updated: July 10, 2025

This GDPR & ePrivacy Policy outlines how LoudOwls Solution Pvt Ltd ("we", "our", or "us") collects, uses, stores, and protects your personal data in accordance with the **General Data Protection Regulation (GDPR)** and the **ePrivacy Directive** applicable to users in the **European Union** and the **United Kingdom**.

1. Who We Are

We are a digital solutions company offering mobile app development, web applications, and cloud services. We operate from:

  • India Office: India Office: D-190, Phase 8B, Mohali, India
  • Dubai Office: Silicon Oasis, Dubai, United Arab Emirates

2. What Personal Data We Collect

  • Name, email, and contact information (if submitted via forms)
  • IP address and browser data (via analytics)
  • Session and auth data (via Supabase or third-party services)
  • Cookies and tracking data (see our Cookie Policy)

3. Why We Collect Your Data

  • To provide and improve our services
  • To personalize your experience
  • To analyze website traffic and user behavior
  • To respond to inquiries or support requests

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: For non-essential cookies or newsletters
  • Contract: When you engage us for services
  • Legitimate Interests: To improve performance, prevent fraud
  • Legal Obligation: When required by law or regulation

5. Your Rights Under GDPR

  • ✅ Right to access your data
  • ✅ Right to correct or update your data
  • ✅ Right to withdraw consent
  • ✅ Right to request deletion ("right to be forgotten")
  • ✅ Right to restrict or object to processing
  • ✅ Right to data portability
  • ✅ Right to lodge a complaint with a data protection authority

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. International Data Transfers

As we operate from India and Dubai, your data may be processed outside the EU/UK. We take appropriate measures to ensure secure data handling in accordance with GDPR.

8. Third-Party Services

We may use trusted third-party services such as:

  • Supabase (authentication, database)
  • Google Analytics (site traffic analysis)
  • Others as necessary — all GDPR-compliant

9. Cookies and Tracking

For detailed information on how we use cookies, please refer to our Cookie Policy.

10. Contact Us

If you have any questions or concerns about your data, contact us at:

  • Email: contact@loudowls.com
  • India Office: D-190, Phase 8B, Mohali, India
  • Dubai Office: Silicon Oasis, Dubai, United Arab Emirates